Consumer Engagement for Consumer Leaders

This 3 module course is designed to assist Consumer Leaders with taking active and impactful Consumer Engagement roles. The modules included are:

Module 1: Health Care for the Homeless - Explore the history of homelessness and consumer engagement. Learn about values that guide consumer engagement and why it is vital to creating equitable and accessible health care systems.

Module 2: Getting Started - Explore information and resources that will support those seeking to apply their lived experiences to the work of a health care for the homeless center as an employee, a Consumer Advisory Board member, a member serving on the board of the health center, and/or as an advocate working on other consumer engagement activities. Learn from interviews with experienced consumer leaders to gain strategies for how to get started and how to develop as a consumer leader.

Module 3: Impact - Explore examples of impactful consumer engagement. Learn how meaningful change is guided by consumer leaders.
  • Module 1: Health Care for the Homeless
  • Module 1 Overview
  • Module 1 Instructional Video
  • Engagement Activity: New Terms
  • Module 1 Assessment
  • Module 2: Getting Started
  • Module 2 Overview
  • Module 2 Instructional Video
  • Extension Activity: Creative Expression
  • Module 2 Assessment
  • Module 3: Impact
  • Module 3 Overview
  • Module 3 Instructional Video
  • Extension Activity: Getting Involved
  • Module 3 Assessment
  • Final Course Components
  • HRSA Disclaimer and Copy Right Information
  • Course Evaluation
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever