Safety and Security Series

Safety and Security Series: Principles of De-escalation

Discover basic principles of de-escalation to apply when engaging a patient or co-worker who is experiencing increased agitation, aggression, fear, or anger.
  • Course Overview
  • Content Disclaimer
  • Instruction Video
  • Role Playing Activity
  • Assessment
  • Course Guide
  • Course Evaluation
  • HRSA Disclaimer and Copy Right Information
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever